Cookie & Storage Notice

1. What this notice covers

This notice describes the cookies and similar browser technologies, including local storage and session storage, used by BookingPilot, operated by the BookingPilot project (legal entity registration in progress, Albania). It should be read together with our Privacy Policy (/privacy).

We do not use analytics cookies, advertising cookies, tracking pixels, social-media trackers, session-replay tools or any third-party monitoring of your use of the Service. Because everything we store is strictly necessary to operate the Service or to remember a choice you have made, no consent banner is required under ePrivacy rules; should we ever introduce non-essential storage, consent will be requested before it is set.

2. Storage inventory

The items stored in your browser by the Service are the following: (a) an authentication session token in local storage, which keeps you signed in between visits and is set by our authentication provider, retained until sign-out or token expiry; (b) a device identifier in local storage, which identifies the device in your account's active-sessions security list, retained persistently; (c) a sign-in email prefill value in session storage, which prefills your email address when moving between sign-up and sign-in and is cleared when the tab closes; (d) a marker in local storage used to complete a third-party sign-in flow correctly, removed when that flow completes; (e) interface preferences in local storage, comprising language, theme, text size, sidebar state, collapsed sections, table filters, colour and brand-logo background choices, the housekeeping mobile-mode flag, and the screen-lock settings and locked-state marker, retained until cleared; (f) a staff-assistant conversation cache in local storage, which keeps the active AI conversation across page reloads and is cleared on sign-out; (g) support-chat state in local storage, comprising the open conversation and your mute preference, which keeps an open support conversation across reloads and is cleared on sign-out; (h) housekeeping offline queues in local storage, which buffer task updates while the device is offline and synchronise thereafter; (i) notification read and dismissal markers and install-prompt dismissal in local storage, which prevent the re-showing of items you have seen, retained persistently; (j) a push-notification subscription stored in our database, created by your browser, which delivers the alerts you have asked to receive until the permission is withdrawn; (k) a screen-lock cookie and related session markers, which restore the locked state after a browser restart, retained for up to thirty days; (l) account context markers in local storage, comprising the last signed-in account, the active property and inbox and board view state, retained persistently; (m) housekeeping data caches and knowledge-base feedback markers in local storage, which hold working data for offline use and continuity; (n) bot-screening storage set by our CAPTCHA provider, strictly necessary to protect sign-in and public forms from automated abuse; and (o) payment and fraud-prevention storage set by our reseller Paddle.com during checkout, strictly necessary to complete the purchase and governed by Paddle's own policies.

3. Push notifications

If you grant permission for notifications, your browser generates a push subscription, comprising an endpoint and cryptographic keys, which is stored in our database so that the Service can deliver the alerts you have asked to receive. Delivery passes through the push service operated by your browser's vendor. You may withdraw permission in your browser settings at any time, whereupon the subscription is removed.

4. Managing and deleting stored data

You can clear site data, local storage, session storage and cookies through your browser settings at any time. Doing so will sign you out and reset interface preferences but will not affect data stored in your account. Signing out of the Service also clears the assistant cache and support-chat state from the device.

5. Changes and contact

We may update this notice as the technologies we use evolve. Version v2026-10, last updated October 2026. Questions may be addressed to privacy@bookingpilot.al.