Can reception and housekeeping use it at the same time?

Yes. Unlimited team members are included on Fly Lite, Fly Pro and Fly Max. Reception works in the back-office panel while cleaners get the dedicated mobile housekeeping app.

How do we move from our current PMS or spreadsheet?

When you link Booking.com, Airbnb or Expedia, upcoming reservations import automatically. Direct bookings can be added in seconds from the calendar.

Can we restrict what night-shift or seasonal staff can touch?

Yes. Each role has 27 permission toggles covering rates, refunds, guest exports, settings and financial reports.

Independent hotels

The front desk and channel manager for independent hotels

Run reception, housekeeping, OTA distribution and guest messaging from one workspace. Built for 5 to 30+ room hotels that want full control without a six-month rollout.

Start free, no card required Plans from €193/mo

BookingPilot hotel front desk calendar view

Up to 30 rooms on Fly Pro

Unlimited on Fly Max

25 languages

In the housekeeping staff app

27 role permissions

Owner, manager, desk, cleaner

0% commission

Flat monthly rate per property

Built around how a hotel front desk actually runs

Every shift hands over cleanly when reservations, room status, channel inventory and guest messages live in the same record.

Arrivals, room moves and folios on one calendar

Drag a reservation to another room, split a stay, log a deposit or check a guest in from the same drawer. Reception sees what is arriving, what is clean and what still owes a balance.

Drag-and-drop room assignment and instant availability recalculation

Check-in, check-out and no-show states tracked per reservation

Deposits, partial payments, refunds and folios on the booking

Explore reservations

Housekeeping on the corridor, live at reception

Cleaners open a dedicated mobile app in their own language. As soon as a room is marked clean or inspected, the front desk sees it ready for check-in without a phone call.

Check-out cleans, stayovers and priority rooms updated in real time

Translated into 25 languages so every cleaner works in their native tongue

Shift handovers and lost and found logged by room

Explore housekeeping

Two-way OTA sync and one guest inbox

Connect Booking.com, Expedia, Airbnb and regional channels once. Rates, restrictions and availability push out automatically, and guest messages land in one inbox.

Two-way rate, availability and min-stay sync across 75+ channels

Per-channel markup rules to offset OTA commission

Booking.com, Airbnb and Expedia messages in one thread per guest

Explore channel manager